Tag: UX workflow
Voice of the Customer (VoC): Integrating Feedback into the UX Workflow
Voice of the Customer (VoC): Integrating Feedback into the UX Workflow In the rapidly evolving digital landscape, understanding and responding to customer needs has become paramount for business success. Voice of the Customer (VoC) programs have emerged as a critical tool for organizations seeking to align their products and services with user expectations. This article…
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